Add your email signature to emails

Set up your signature

Each mailbox has its own signature:

1. Open Personal settings → Connected Accounts.
2. Click Edit email settings next to the mailbox.
3. Write your signature under E-Mail Signature. Send Test Email shows you how it looks.

Every sending user does this for each of their mailboxes. A mailbox without a signature sends its emails without one.

Switch it on for your company

1. Open Copywriting in the sidebar, tab General.
2. Under Message Style, open Email Signature.
3. Switch on Add the email signature to emails (chat and campaigns) and click Save.

New workspaces start with this setting switched on. In an older workspace it can be off, so check it once.

What the setting does

• Campaign emails get the signature of the sending mailbox below the message. The setting is read when each email is sent, so a change applies to every campaign email that has not gone out yet.
• Emails you write yourself in the Inbox, the Outbox, Compose, Review to send and a lead's Chat tab have an Include signature switch. It starts switched on.
• Test emails show the signature the same way the real email will.

When the setting is off, campaign emails get no signature unless the message contains the Signature variable, and Include signature starts switched off.

LinkedIn messages never get an email signature, and LinkedIn drafts have no Include signature switch.

Choose for one message

• Switch Include signature on or off for the email you are writing.
• Open Preview below the message to see the email as it will be sent, signature included.
• Your choice stays with the message. If you schedule it, it is sent the way you chose, even if the company setting changes in the meantime.
• The signature comes from the mailbox that sends the message. If you pick another mailbox under From, the preview shows that mailbox's signature.

When the mailbox has no signature

If the mailbox under From has no signature, Include signature is off and cannot be switched on. Signalist shows: "This mailbox has no signature. Add one under Personal settings → Connected Accounts, in the mailbox's settings." Add a signature there, or choose another mailbox.

The signature never appears twice

• Signature variable: if a message contains the Signature variable ({signature}, under Insert variable), the signature appears there, whether the setting is on or off. Nothing is added below the message. If the variable is in the message more than once, only the first one is filled.
• Pasted signature: if you pasted your signature into the message yourself, Signalist does not add it again.

Troubleshooting

Frequently asked questions

Does changing the setting change emails that are already scheduled?

Emails you wrote yourself keep the choice they were scheduled with. Campaign emails use the setting at the moment they are sent.

Which signature does a campaign with several senders use?

The signature of the mailbox that sends the email. Each sender sets their own under Personal settings → Connected Accounts.

Do I still need the Signature variable?

Only if you want the signature somewhere other than at the end of the message. With the setting on, the signature is added below the message by itself.

Do LinkedIn messages get the signature?

No. The signature is only added to emails.