Mirrored from Signalist Brain. Edits made here are overwritten the next time the article is published — edit it in Brain.
Mirrored from Signalist Brain. Edits made here are overwritten the next time the article is published — edit it in Brain.
Mirrored from Signalist Brain. Edits made here are overwritten the next time the article is published — edit it in Brain.
Signalist credits are spent when the system performs value-adding work for you, such as enriching data, running tracking or research, and generating AI content; the exact usage depends on the action, your workspace setup, and the number of records or drafts processed.
In short: Reviewing existing information usually does not spend credits. Credits are used when Signalist creates, enriches, monitors, researches, or generates something on your behalf.
Credits are spent by actions that require Signalist to process data, research leads or companies, monitor signals, or generate AI output. The most common credit-consuming workflows are enrichment, profile or company tracking, deep research, AI snippets, and AI copy generation.
Typical credit-consuming actions include:
Some workspaces show credit estimates, plan limits, or confirmation steps before larger actions. Use those in-product estimates as the source of truth before running a bulk action.
[[screenshot: credit estimate or confirmation shown before a bulk enrichment, tracking, or AI generation action]]
Reviewing existing information usually does not spend credits. Opening a list, checking a lead, filtering records, reviewing campaign progress, or editing an already-generated draft is normally part of everyday workspace use rather than a new credit-consuming action.
Actions that usually do not spend credits include:
Note: A workflow can include both free and credit-consuming steps. For example, reviewing a list is usually free, but enriching the selected records or generating AI drafts from that list can spend credits.
Enrichment spends credits when Signalist adds, verifies, or updates data for leads, people, companies, or accounts. Usage usually scales with the number of records processed and the type of enrichment requested.
For example, enriching a small test list uses fewer credits than enriching a large imported list. Enrichment may include person details, company details, job titles, contact information, LinkedIn-related data, or other fields available in your workspace.
Before enriching at scale: Check the selected record count, remove duplicates, confirm the enrichment type, and start with a smaller test if you are unsure about the result quality or credit impact.
Tracking spends credits when Signalist monitors people, companies, accounts, or signal sources for relevant updates. The credit impact depends on what is being tracked, how many entities are monitored, which signal types are active, and how your plan defines tracking usage.
Tracking can include profile updates, company updates, LinkedIn engagement, job changes, hiring signals, news events, funding, M&A, and other signal types. Because tracking is often ongoing, the total usage can grow with the number of monitored profiles, companies, accounts, or rules.
Use tracking for targets where timely updates can create meaningful outreach opportunities. Avoid monitoring broad audiences without a clear review and follow-up process.
[[screenshot: tracker settings showing monitored profiles, companies, or signal types]]
Deep research spends credits when Signalist performs additional analysis on a person, company, lead, or account. It can combine online sources, company context, person context, knowledge-base information, and AI analysis to create richer research for qualification or outreach.
Deep research is more involved than simply opening an existing record. It is useful when you need stronger context for scoring, prioritisation, personalisation, or message drafting, but it should be used intentionally on records that are worth the extra research effort.
Best practice: Use scoring, filters, and human review to narrow a list before running deep research across many records.
AI generation spends credits when Signalist creates new copy, snippets, or drafts for you. AI copy generation typically uses one credit per generated draft, so clicking Generate three draft messages creates three drafts and spends three credits.
For profile tracker signals, generated drafts can combine the specific signal found, deep research on the person and company, your Knowledge DB, and your learned tone of voice. This helps the output feel more relevant and on-brand than a generic template.
AI snippets may also spend credits depending on how they are configured. Simple snippets may have a different cost from snippets that use online research, Knowledge DB context, deep research, or more advanced generation.
[[screenshot: Generate three draft messages button with the generated draft options]]
Campaign work spends credits only when the campaign workflow triggers enrichment, research, tracking, or AI generation. Creating a campaign, editing campaign settings, assigning already-enriched leads, or reviewing campaign results does not normally spend credits by itself.
Examples:
Do not treat campaign activation as the only checkpoint. Review the audience, sender, channel, copy, limits, enrichment choices, and AI generation steps before approving a campaign workflow.
You can estimate credit usage by checking how many items the action will process and what type of work Signalist will perform. Bulk enrichment scales with the number of records, AI generation scales with the number of outputs, and tracking can scale with monitored entities or active signal types.
Before you start a larger action, check:
If the expected usage looks high, reduce the selection, test the workflow on a small sample, or prioritise only the best-fit records.
If your workspace runs out of credits or reaches a plan limit, credit-consuming actions may stop, be blocked, or require a top-up, plan change, or admin approval before they can continue. Existing information usually remains available, but new enrichment, research, tracking, or AI generation may be limited.
If this happens, reduce the action size, prioritise the highest-value records, pause low-priority tracking, or contact your Signalist admin or customer contact to review your allowance.
Plan credit use by workflow and review plan, invoices, payment options, and sender capacity in Plans & Billing.
1. State your goal in one sentence. 2. Name the app area, list or campaign, and visible status. 3. Record expected and actual behaviour plus exact time and timezone. 4. List the last safe steps before the problem. 5. Attach a redacted screenshot only when it adds evidence. 6. Send the request through the approved support channel and avoid parallel changes during critical sending investigations.